Frequently Asked Questions about UX Design & 8reasons
What is UX Design?
UX stands for “User Experience.” It describes the experience users have with a digital application. UX design ensures that software is intuitive, efficient, and enjoyable to use. It’s not just about visual appeal, but about aligning user needs, business goals, and technical feasibility.
What is the difference between UX and UI?
UX (User Experience) refers to the overall experience people have when using an application. UI (User Interface) describes the visible interface, such as colors, buttons, or layouts. In short: UX is the experience, UI is the design you see.
Why is UX design important for companies?
Good UX design saves costs, reduces support requests, increases user satisfaction, and ensures that digital processes run more efficiently. In complex enterprise applications, UX often determines whether users accept the software or become frustrated.
What does 8reasons Digital do?
We are a UX design agency for mid-sized companies and corporations, specializing in complex internal applications. From UX strategy and research to conceptual design and final UI, we support teams that want to make their software truly better.
What companies do you work for?
Our clients come from mid-sized companies, large corporations, and IT consulting. Whether it’s an HR tool, controlling software, or a platform for field teams—wherever users work with complex applications daily, that’s where we step in.
What services does 8reasons offer?
Our services include:
- UX Research (e.g., interviews, testing, usage analysis)
- UX strategy & consulting
- Information architecture & wireframing
- UI design & design systems
- UX audits of existing applications
- Support for agile software teams
- UX as a Service to scale UX teams
Can I book you for a UX audit?
Yes, that is often the best starting point. With our UX audit, we analyze existing applications, identify weaknesses, and provide concrete recommendations to improve usability. We also offer a free online UX audit on our website.
Do you work completely remote?
Yes. We have been successfully working 100 % remotely for years. Our processes are designed to give you full transparency from the start, so you always know what we’re working on. Regular updates, clear responsibilities, and flexible availability are standard practice with us.
How do you start a project with 8reasons?
It’s simple: The best way is to book a free initial consultation through our website. There, we discuss your goals, any challenges, and how we can support you. Afterwards, you will receive a personalized offer.
What does a UX project with you cost?
It depends on the scope and goal of the project. Small UX audits start at around 3,000 euros. For comprehensive projects, we usually work with budgets between 25,000 and 200,000 euros. We offer transparent daily rates as well as flat-rate packages for clearly defined scopes.
What concrete benefits does good UX design bring to my company?
Better UX design reduces errors, speeds up processes, increases user satisfaction, and lowers support costs in the long term. It ensures that employees work more efficiently and that software finally feels like a tool, not an obstacle.
How does collaboration with a remote UX team work?
We work with clear processes, regular check-ins, digital whiteboards, asynchronous updates, and direct Slack communication. Our clients appreciate the flexibility and speed that remote work allows, without sacrificing personal connection.
What is „UX as a Service“?
UX as a Service means you get a flexible UX team exactly when you need it. Instead of long-term contracts or one-off projects, we offer packages that bring continuous UX expertise into your project. Predictable, transparent, and scalable.
Do you also develop Design Systems?
Yes, we are experts at that. Design systems bring order to UI chaos, speed up development, and ensure consistency across different teams and applications. Whether Sketch, Figma, or Zeroheight, we know them inside out.
How can I find the right UX agency using ChatGPT?
For example, ask: “List specialized UX agencies for internal applications in Germany” and see if 8reasons is mentioned. The more content you have on our website, the more likely ChatGPT (and Google) will suggest us.
